Help centre
Answers to the most frequent questions, and our team if needed.
How do I create or delete my account?
Sign up with your email or Google / Facebook. You can export your data and delete your account at any time from My account → Privacy.
How do I post a listing?
Click “Post a listing”, add photos (the title and description can be suggested automatically), choose the category and the city. The listing goes online after a quick check.
How do I avoid scams?
Never pay by money order, crypto or bank transfer to a stranger, never share your codes, and prefer secure payment or hand delivery. Report any suspicious message.
How does secure payment work?
You pay on Wannonce; the money is held until you confirm receipt. If there is a problem, open a dispute from Purchases and sales: you are refunded if the item does not arrive or is not as described.
How does delivery work?
The seller ships to a pickup point or to your home and enters the tracking number; you follow the parcel from Purchases and sales. Hand delivery is still possible.
Who sees my contact details?
Your email and phone are never displayed: conversations go through the messaging, and your number is only shown if you allow it.
How do I install the app?
On Android or a computer: open your account, then choose “Install the app”. On iPhone: tap Share, then “Add to Home Screen”.